RidgeGrove Terms & Conditions
Clear, fair terms ensuring a positive educational experience for all RidgeGrove students and platform users. Our commitment to transparency.
Terms and Conditions Overview
Welcome to RidgeGrove. These Terms and Conditions govern your access to and use of our website, educational platform, and all related services, courses, and content (collectively, the "Service"). By accessing or using the Service, you signify your agreement to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you may not access or use the Service.
These terms are effective as of October 26, 2023 and are governed by the laws of Colorado, USA. We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date, and your continued use of the Service after such changes constitutes your acceptance of the new Terms. For any questions regarding these terms, please contact us at info@frelmoxivendra.org.
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Platform Usage and User Responsibilities
To ensure a safe and productive learning environment for all, users are expected to adhere to specific guidelines when using the RidgeGrove platform:
- Account Accuracy: All information provided during account creation must be accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials.
- Acceptable Use: You agree not to use the Service for any unlawful or prohibited activities, including but not limited to, harassment, spamming, distributing malware, or attempting unauthorized access to any part of the platform.
- Content Sharing: When participating in forums, discussions, or submitting project work, ensure your contributions are respectful, constructive, and do not infringe upon the intellectual property rights of others.
- Security: You are responsible for maintaining the security of your account, including strong password practices and immediate reporting of any unauthorized use.
- Prohibited Activities: Any attempt at fraud, impersonation, or actions that disrupt the integrity or performance of the Service is strictly prohibited and will result in immediate account termination.
Course Enrollment and Access Policies
Enrolling in a RidgeGrove course opens the door to specialized horticulture education. Here's what you need to know about access and usage:
- Enrollment Process: Upon successful payment processing, your enrolled course(s) will be automatically activated in your account. You will receive an email confirmation with access details.
- Access Duration: Unless otherwise specified, all RidgeGrove courses offer lifetime access, meaning you can revisit course materials as often as you like, even after completion.
- Certificates: Upon successful completion of all course modules and assessments, a digital Certificate of Completion will be issued. Requirements for professional certifications, if applicable, will be clearly outlined within the course description.
- Technical Requirements: For an optimal experience, ensure your device meets our recommended technical specifications, including a stable internet connection and a modern web browser.
- Instructor Interaction: Interaction guidelines with instructors will be detailed within each course. We encourage respectful and focused engagement through designated channels.
Payment Terms and Refund Policies
RidgeGrove makes every effort to ensure transparent and fair payment and refund processes:
- Payment Processing: We accept major credit cards and other secure payment methods as indicated at checkout. All transactions are processed securely.
- Pricing: Course prices are listed in US Dollars and are subject to change. Promotional offers and discounts are applied at checkout and may have specific terms and expiration dates.
- Refund Eligibility: We offer a 30-day satisfaction guarantee. If you are not satisfied with your course purchase within 30 days of enrollment, you are eligible for a full refund, provided less than 25% of the course content has been accessed.
- Refund Processing: Refunds will be processed within 5-7 business days to the original payment method.
- Subscriptions: For any recurring services or subscriptions, terms will be clearly outlined at the point of purchase, including renewal and cancellation policies.
- Dispute Resolution: For billing inquiries or payment disputes, please contact our support team. We aim to resolve issues promptly and fairly.
Intellectual Property and Content Protection
All content provided on the RidgeGrove platform is protected by intellectual property laws. We ask that users respect these rights:
- Copyright Ownership: All course materials, videos, audio recordings, text, graphics, and other content within the Service are the sole property of RidgeGrove or its licensors and are protected by copyright.
- Limited License: Upon enrollment, you are granted a limited, non-exclusive, non-transferable license to access and use the course materials for your personal, non-commercial educational purposes only.
- Redistribution Restrictions: You may not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content for any other purposes without the prior written consent of RidgeGrove.
- Student Content: Any content you submit to the platform (e.g., forum posts, project submissions) remains your property, and you grant RidgeGrove a worldwide, non-exclusive license to use, reproduce, and display such content for the operation of the Service.
- Trademark Protection: The RidgeGrove name, logo, and all related product and service names, marks, and slogans are trademarks of RidgeGrove.
- DMCA Compliance: We respect the intellectual property rights of others and respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).
Liability Limitations and Disclaimers
RidgeGrove aims to provide high-quality educational content. However, certain limitations and disclaimers apply:
- Educational Disclaimer: Our courses and materials are for educational purposes only and do not constitute professional advice. RidgeGrove is not responsible for any actions taken based on the information provided.
- Platform Availability: While we strive for continuous availability, the Service may be subject to occasional interruptions for maintenance, upgrades, or unforeseen technical issues.
- Third-Party Links: Our Service may contain links to third-party websites or resources. RidgeGrove is not responsible for the content or practices of these external sites.
- Warranty Limitations: The Service is provided "as is" without any warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Liability Caps: To the maximum extent permitted by law, RidgeGrove shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the Service.
- Force Majeure: RidgeGrove shall not be responsible for any failure to perform its obligations hereunder due to unforeseen circumstances beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or strikes.
Have Questions About Our Policies?
We are committed to clarity and transparency. If you have any inquiries regarding our Terms and Conditions, or need clarification on specific platform policies, please do not hesitate to reach out to our dedicated support team.
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